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SHIPPING & RETURN POLICYAt Misfit Collection we are committed to providing you with the best quality and customer service. Orders take 2-3 business days to be processed (Wigs take 5-10 business days) Your order will arrive to you within 3-7 business days to arrive after your order is processed and paid in full We require a signature confirmation to ensure your order arrives at the correct destination. Our Return Policy NO RETURNS OR EXCHANGES, NO EXCEPTIONS. We exercise a very strict quality control process to ensure that our client receive only the best virgin hair. MISFIT COLLECTION is not responsible for any lost items or Damaged items. If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. MISFIT COLLECTION is not responsible for package that state have been delivered. Please make sure your address is correct before placing order we will not be responsible for incorrect addresses. Packages are NOT insured, if you would like to purchase insurance for your package please select USPS Priority shipping service. Once again we are not responsible for package once it transfers to USPS, it is then their responsibility to deliver and handle concerns for shipping delays or lost packages. You will not be refunded for the purchase from us if the USPS loses the package unless you purchase the additional insurance. If your package is returned you are responsible to contact us with the correct address to be shipped back to and for the shipping service of your choice between. KEEP AN EYE ON YOUR PACKAGE'S TRACKING PROGRESS. Please make sure your billing and shipping address matches. Misfit Collection will not ship out items and will cancel any orders that does not have the same billing and shipping address. We are doing this for safety of our company Misfit Collection and apologize for any inconvenience this may cause. We hope that your shopping experience is as beautiful as you. Thank you again for shopping with Misfit Collection, we appreciate your business.
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HOW MUCH HAIR DO I NEED?A quick weave with Virgin human hair, recommend buying 2 bundles of hair for shorter lengths with either closure or frontal. A sew-in We recommend 3 bundles for lengths 20″or longer. Each hair bundle weighs 3. 5 ounces. Keep in mind that since the hair is sold by total weight the rule is: “The longer the hair, the shorter the weft.”
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CAN I COLOR THIS HAIR?This is 100% virgin human hair that has not been processed is not processed in anyway. You can color the hair, however once hair is treated in any way, it is no longer virgin. Be sure to keep color treated hair conditioned and moisturized.
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HOW LONG DOES THIS HAIR LAST?This hair can last for a long time, the better you take good care of it the longer you can have it and reuse! Our clients generally use the hair for over 6 months. Quality bundles are reusable, can be worn over and over again as desire.
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MAINTENANCE INSTRUCTIONS FOR ALL TEXTURES:Use a shampoo such as Argan oil of Morocco or Tresemme. Apply conditioner, comb through hair and Rinse thoroughly with lukewarm water, highly recommended with wide tooth comb, starting with the ends working your way up you scalp Rinse thoroughly, Let air dry
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DAILY MAINTENANCE:For Deep Wave & Deep Curly, hair use a spray bottle of water Use styling products minimally to avoid build up natural look For a “WET” look, we suggest a leave in conditioner( Tresemme Conditioner) & water AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR INVESTMENT! Dampen hair with a water bottle Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp Scrunch up hair gently to reform curls Let air dry Style as desired for the best experience possible.
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CAN I MAKE CHANGES TO MY ORDER?At Misfit Collection we are committed to providing you with the best experience possible. We will try to accommodate any reasonable request prior to the order shipping. Please send all order requests to info@misfitcollections.com
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